How Order Tiger found the perfect payments provider
Order Tiger switched from Stripe to Ryft for omnichannel payment processing. They gained white-label payments, faster payouts, and marketplace-compliant infrastructure with straightforward integration across all platforms.
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Finding the right omnichannel payment provider for their business
Order Tiger is a digital ordering platform serving restaurants globally from its London headquarters. After integrating with multiple payment providers, including Stripe, Paysafe, and Checkout.com, founder Sinoea Kaabi found that none of them could handle the complex payment operations for his business efficiently.
Each created significant operational challenges:
- Stripe: Complex, feature-heavy platform that was not user friendly
- Checkout.com: Product misrepresentation and capabilities mismatch
- Paysafe: Outdated technology and pricing discrepancies
"We’d worked under similar arrangements with other providers before working with Ryft; but their technology fell short, their platforms were far more complex than they needed to be, and the pricing we agreed on didn’t match what we were actually charged. We have none of these issues with Ryft.”
A strategic shift to seamless omnichannel payment processing
After speaking with numerous payment gateways, Sinoea decided to investigate Ryft further.
Detailed Evaluation Process
The initial impression led to comprehensive discussions:
- Extensive conversations covering technical requirements
- Transparent and detailed discussions on commercial terms
- Thorough review of complex payment flow scenarios
- Verification that Ryft could handle all use cases
- KYC / AML for onboarding restaurants
- Automated split payments
- Transaction monetisation to increase revenue
Why Order Tiger Chose Ryft
Three key factors made Ryft the clear choice:
Modern technology without complexity
- SDKs available for all platforms
- Straightforward integration process
- Marketplace-compliant infrastructure
- Customisable payment platform
White-Label payment processing
- Maintain a consistent brand experience
- Keep all payment interactions in your ecosystem
- Nurture trust and build customer loyalty
Commercial terms that make sense
- Competitive rates that increase margins
- Transparent pricing structure
"We have complex scenarios and everything was possible with Ryft. Despite our past experiences with payment service providers, Ryft gave us the assurances and confidence needed to commit to the project and feel as though we had a true partner to help us make our project a success.”
Straightforward integration and partnership approach
After just over a year with Ryft, Order Tiger has found the payment partnership they needed.
Financial Impact
- Competitive rates with transparent pricing
- Faster payouts to improve cash flow
Operational Impact
- Straightforward integration completed as promised
- Modern technology handling complex payment scenarios
- White-label payment processing maintaining brand identity
- Marketplace-compliant infrastructure
- Comprehensive SDK support for all platforms
The implementation proved as straightforward as promised. Ryft's modern and flexible technology handled all of Order Tiger's complex payment scenarios, validating Sinoea's confidence in the decision to switch from Stripe to Ryft.
Key Benefits
- White-label payment processing maintaining brand identity
- Modern technology without unnecessary complexity
- Straightforward integration with SDKs for all platforms
- Marketplace-compliant infrastructure
- Faster payouts improving cash flow
- Support for complex payment scenarios
Frequently asked questions
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